Comments on: A Tale of Two eBays http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/ Digital consultant, eBay expert, writer & blogger. Wed, 08 Feb 2012 18:48:16 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Angela B http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/comment-page-1/#comment-34374 Angela B Wed, 21 May 2008 16:25:08 +0000 http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/#comment-34374 Well, I'm one of the casual sellers as well but have been selling a fair bit since I read Dan's book "Make serious money on eBay UK". I was shocked and stunned about not being able to leave neutral or negative feedback for buyers anymore. Just before the new feedback regulations started, I left neutral feedback for a buyer who claimed not to have received his item. I moved heaven and hell to try and find out what happened to his package, asked him to check with his local post office (another European country), and was generally very concerned about the whole thing.I also asked the post office to start a trace. During all that time, the buyer did not correspond with me and didn't reply to my emails. Then, after about 4 weeks, he left positive feedback for me. He had never even informed me that he had received the item. - What would I be able to do now in a situation like that: nothing, and he could go on taking the p*** out of concerned sellers. And what about people wasting your time by not paying? How do you warn other sellers about these individuals? You can't anymore. I recently went through a dispute with a non-paying buyer who had already received a strike (and negative feedback) in the same month. I was unable to give him negative feedback and he's still happily bidding on eBay. Wouldn't 2 strikes in one month disqualify him???? I think the new feedback regulations are wrong. They won't hit power sellers, but the little sellers like myself have become very vulnerable now. Well, I’m one of the casual sellers as well but have been selling a fair bit since I read Dan’s book “Make serious money on eBay UK”.
I was shocked and stunned about not being able to leave neutral or negative feedback for buyers anymore.
Just before the new feedback regulations started, I left neutral feedback for a buyer who claimed not to have received his item. I moved heaven and hell to try and find out what happened to his package, asked him to check with his local post office (another European country), and was generally very concerned about the whole thing.I also asked the post office to start a trace. During all that time, the buyer did not correspond with me and didn’t reply to my emails. Then, after about 4 weeks, he left positive feedback for me. He had never even informed me that he had received the item. – What would I be able to do now in a situation like that: nothing, and he could go on taking the p*** out of concerned sellers.
And what about people wasting your time by not paying? How do you warn other sellers about these individuals? You can’t anymore. I recently went through a dispute with a non-paying buyer who had already received a strike (and negative feedback) in the same month. I was unable to give him negative feedback and he’s still happily bidding on eBay. Wouldn’t 2 strikes in one month disqualify him????
I think the new feedback regulations are wrong. They won’t hit power sellers, but the little sellers like myself have become very vulnerable now.

]]> By: Uncle Sam http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/comment-page-1/#comment-29939 Uncle Sam Fri, 02 May 2008 11:34:31 +0000 http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/#comment-29939 Steve H - there are free tools out there which leave feedback automatically for your buyers upon receipt of a positive, Auctionpixie being one of them. Steve H – there are free tools out there which leave feedback automatically for your buyers upon receipt of a positive, Auctionpixie being one of them.

]]> By: Bill http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/comment-page-1/#comment-29744 Bill Fri, 02 May 2008 02:29:11 +0000 http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/#comment-29744 Interesting analysis. I fit into the casual seller category. I don't sell anywhere near 10s of thousands of items a year. The interesting thing here is that as eBay has grown and people have made careers selling on eBay it is the casual seller... the ones that built the original business at eBay that are the ones that seem to be pushed to the side. I can't help but wonder if all of the "casual sellers" just up and disappeared from eBay if their Powersellers would be able to sustain them. eBay needs to come to the realization that they have created many faces and I would think more than just two... and all of those faces represent a family. In order for families to be prosporous they need to work together, and they need to communicate. When members of the family are abused hopefully we have a "foster" system that can jump in and rescue us. As the casual seller I'm looking for my foster family. Interesting analysis. I fit into the casual seller category. I don’t sell anywhere near 10s of thousands of items a year. The interesting thing here is that as eBay has grown and people have made careers selling on eBay it is the casual seller… the ones that built the original business at eBay that are the ones that seem to be pushed to the side. I can’t help but wonder if all of the “casual sellers” just up and disappeared from eBay if their Powersellers would be able to sustain them.

eBay needs to come to the realization that they have created many faces and I would think more than just two… and all of those faces represent a family. In order for families to be prosporous they need to work together, and they need to communicate. When members of the family are abused hopefully we have a “foster” system that can jump in and rescue us.

As the casual seller I’m looking for my foster family.

]]> By: Steve H http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/comment-page-1/#comment-28653 Steve H Tue, 29 Apr 2008 09:03:17 +0000 http://www.wilsondan.co.uk/2008/04/24/a-tale-of-two-ebays/#comment-28653 Personally, I'd be more than happy if sellers were no longer allowed to leave ANY feedback, it's unnecessary and wastes time that could be used for more productive purposes. The only reason we leave feedback at all is to stem the endless tide of "leave me feedback, I've left yours" messages from buyers. Personally, I’d be more than happy if sellers were no longer allowed to leave ANY feedback, it’s unnecessary and wastes time that could be used for more productive purposes. The only reason we leave feedback at all is to stem the endless tide of “leave me feedback, I’ve left yours” messages from buyers.

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