Here’s some of the stuff I’ve been reading lately:

- Ivan Croxford looks at the problems of user reviews and star ratings.

- Better Business Blogging provide a useful perspective on Why Negative Comments are Positive.

- Quite liked these 3 absurdly easy ideas for tying together social media and email from Convince and Convert.

- Gigaom make a plausible case for how eBay stopped being recession proof.

- Chris Brogan on Peter Kim’s team effort on predicting the future of Social media in 2009.