Here’s some of the stuff I’ve been reading lately:
– Ivan Croxford looks at the problems of user reviews and star ratings.
– Better Business Blogging provide a useful perspective on Why Negative Comments are Positive.
– Quite liked these 3 absurdly easy ideas for tying together social media and email from Convince and Convert.
– Gigaom make a plausible case for how eBay stopped being recession proof.
– Chris Brogan on Peter Kim’s team effort on predicting the future of Social media in 2009.