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PayPal Twitter hack: won’t someone remember the Community Manager?

Several hours ago, the @paypaluk Twitter account was hacked. Whoever took control of it had fun, and Tweeted PayPal criticism and promoted that most critical (and frankly blind and obsessively anti-PayPal site that I’ve known for years whilst only feeling utter pity for the craziness of its contributors) PayPalsucks.com for a while. Those tweets made …

Scot Wingo on the future of eBay

Anyone with an interest in eBay could do worse than make some time to work through Scot Wingo’s post on what he terms ‘eBay 2.0’: a future, flourishing eBay. Scot is the CEO of ChannelAdvisor and an all round ecommerce sage. His thoughtful post on a possible path for eBay is the most comprehensive analysis …