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PayPal Twitter hack: won’t someone remember the Community Manager?

Several hours ago, the @paypaluk Twitter account was hacked. Whoever took control of it had fun, and Tweeted PayPal criticism and promoted that most critical (and frankly blind and obsessively anti-PayPal site that I’ve known for years whilst only feeling utter pity for the craziness of its contributors) PayPalsucks.com for a while. Those tweets made …

Advice to an aspiring Community Manager

I received an email from a graduate the other day asking for advice: Q: I’m a recent graduate and I’m doing research for an upcoming job interview. The job role is for an online community specialist. I would really appreciate any interview advice you could give me for this role. A: I suggest the way …