Why isn’t eBay promoting Skype?
Spotted this on ebay.co.uk today. Isn’t Skype the internet phone service for small businesses?
eBay & ecommerce
Home Truths for eBay Sellers
Everyone loves a whinge. Hell, I’d list it as a hobby in Who’s Who if I was illustrious enough. And it would be just that: a hobby: not business. But, and I’m willing to take the flak here, there is a cohort of eBay sellers who are in the business of complaining and they outclass …
Small Business 2.0: Social Marketing Links
Further to my post about Small Business 2.0 and my talk, I thought some of these links might be useful ‘Further Reading’. New York Times: Blogging for small businesses How you can use Stumbleupon – elance How Digg can help you market your business – elance.com Techcrunch: 9 ways to build your social network MyCustomer.com: …
Third Party Ads on the eBay.co.uk Homepage
Hardly a surprise and not a first. But it’s pretty saddening to see a great big ad on the eBay.co.uk homepage and above the fold at that. eBay reported last week that ad revenues were one of the few areas of the ‘marketplace’ business that are still growing strongly. So I guess it’s the shape …
Small Business 2.0: Social Marketing
I presented at Small Business 2.0 on my chosen specialist subject of ‘Getting closer to your customers’. It was all about using Web 2.0 services, social networking and online communities to talk with existing and potential customers. The audio should hopefully be available soon. Here’s a precis and a list of the services I mentioned: …
eBay Everywhere: Overheard on a train
Tonight, on the train home. I sit down next to a man I don’t know, who’s already jabbering away on his mobile telephone to someone else I don’t know, about things that don’t interest me. Then something piques my interest. I pause my iPod and listen in. And remember, I only have one side of …
eBay.co.uk Changes: Shops, SIF and BIN
eBay have announced another raft of changes today, this time to fees and selling formats. As ever, there’s dense detail, unanswered questions and a great dea of speculation. Sellers will be getting calculators out to try and understand whether these changes advantage them. They’ll also need to work out how they can adapt and make …
eBay for ‘older’ entrepreneurs
Every now and again I’ll get some questions from a journalist: they want a talking head for an article and I’m usually happy to oblige. Typically, I’ll provide quite a lot of material and a few sentences will be used. I sent these responses to a journo last week, so I thought I’d puiblish my …
eBay Everywhere: Overheard on a train
Tonight on the train home. I sit down next to a man I don’t know, who’s already jabbering away on his mobile telephone to someone else I don’t know, about things that don’t interest me. Then something piques my interest. I pause my iPod and listen in. And remember, I only have one side of …
Wilson’s Fourteen Points on eBay feedback
For about a month I’ve been scribbling a post about eBay feedback and the recent changes. But it was getting long and convoluted and rather like one of my university history essays. How to make it digestable? Then I remembered one history essay I wrote about the League of Nations…. and Woodrow Wilson’s Fourteen Points. …
Wilson on the Web: 12/v/2008
Here are some other places I’ve been contributing online, of late: vzaar: Why negative feedback + bad sellers = unhappy buyers On the vzaar blog, the case for abolishing the right for sellers to leave negative feedback on eBay. Based on a personal experience. Auctionbytes: Why is QXL Closing in the UK? A comment (scroll …
ChannelAdvisor Catalyst UK: Scot Wingo Keynote
Scot Wingo‘s annual keynote at Catalyst is always worth listening to because he is accountable to his customers and they want results. He doesn’t deal in theoretical coolness or geeky oneupmanship: he is interested in things that work (perhaps a reflection of his engineering training?), deliver sales and help CA merchants. This year was no …
A Tale of Two eBays
If we believe the press (articles in the Metro and The Times to name two), dark clouds are looming over eBay: the wronged masses of eBay sellers are grumbling and steeling themselves for a strike. Like David polishing his sling before the fight, they’re getting ready to slay Goliath. At ChannelAdvisor’s Catalyst event in London, …
From ChannelAdvisor Catalyst: UK eCommerce Landscape
ChannelAdvisor’s Catalyst event in London this week was a great opportunity to examine the trends and developments in ecommerce in Britain and abroad. Lots of exciting presentations and people were present. And I have a (papery) notebook full of scribbles to blog in the next week or so. Keep ’em peeled. David J Smith of …
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